They Never Fail to Amaze Me......EVER
So true story:
I'm having this converstaion with a customer about one of our compliance policies. This man is arguing with me and says "can I speak to your manager." I say, absolutley, as soon as she's done with that customer, but she's going to tell you the exact thing that I am telling you right now." So.....my manager comes over and has the EXACT same converstaion with this gentalman, and he says...."that's just YOUR policy, you can do whatever you want." She says, actually, we can't. We will get in huge trouble by the government auditors. (sidenote: I actually had to leave my window b/c I could no longer hold my laughter in, he was that ridiculous). He says "so you're telling me that you'd rather me take my HUNDREDS OF THOUSANDS OF DOLLARS to anyother bank, b/c you wont do this for me. I said, "well sir, if you feel that way, THEN YES!" I honestly do not believe this man. What on God's green earth would make him think he could get around it. I haven't the slightest clue. After about 5 min of arguing with our manager, he saw the light, and complied.....needless to say, I said about 2 words to him during the entire time he was at my window.
Seriously?